These terms explain how Barbara Cleaning bookings are organised, how working hours are calculated and what clients should know before confirming a service.
To receive an accurate estimate, clients should complete the quote form first with the service type, property size, location and cleaning details.
A booking is confirmed after the client provides the required details, including contact information, service type, address, preferred date and any important property notes.
The quote form should be completed before confirmation so Barbara Cleaning can understand the property, service type, location and estimated cleaning time.
Time estimates are based on the information provided before the booking. The real time may change depending on the size, condition and level of dirt in the property.
Barbara Cleaning works by hours. When more than one cleaner attends, total working time is calculated per cleaner. For example, 2 cleaners working 4 hours each equals 8 total working hours.
If more time is needed, the team may request approval before continuing. Extra time can change the final price.
Payment is due after the cleaning service is completed, unless another arrangement has been confirmed in writing before the booking.
The client must provide safe and clear access at the agreed time. If access is not possible, waiting time, rescheduling or cancellation issues may apply.
The property must have electricity, running water and safe working conditions. The team may refuse unsafe tasks or unsafe areas.
Clients are responsible for securing valuables, fragile items, money, documents and personal belongings before cleaning starts.
Carpet cleaning results may vary depending on carpet age, fabric, stains, previous damage and general condition.
If a client needs to cancel or reschedule, they should contact Barbara Cleaning as soon as possible so the team schedule can be reorganised.
For general questions, contact Barbara Cleaning by email at contact@barbaracleaning.com. For service estimates, please start with the quote form.
These terms help keep the booking clear for both the client and the cleaning team, especially when property conditions, hours or extra work need to be confirmed.
Start with the quote form so we can collect the correct service details before confirming the booking.
Barbara Cleaning delivers trusted, detail-focused services tailored for modern homes. From regular visits to post-renovation care, we bring comfort and clarity to every space.