Privacy Policy

Barbara Cleaning respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you contact us, use our services or submit your details through our website or Facebook forms.

Information We Collect

We may collect the following information:

• Full name
• Phone number
• Email address
• Address or location of the property
• Details about your cleaning needs (size of home, type of service, preferred date and time)
• Any additional information you choose to provide

This information is collected when you fill out a form, request an appointment, contact us by phone or WhatsApp, or interact with our ads.

How We Use Your Information

We use your information to:

• Respond to your cleaning request
• Contact you to confirm prices, dates and service details
• Provide cleaning services
• Improve our customer service and operations
• Send important updates related to your booking
• Manage scheduling, communication and internal administration

We do not share your information with third parties for their own marketing purposes.

Sharing Your Data

Your data may be shared only with:

• Our cleaning team, for scheduling and service purposes
• Service providers we use for communication (for example, WhatsApp)
• Platforms such as Facebook, when you submit a Facebook Lead Form, as required by their policies

We do not sell, rent or trade your personal data.

Legal Basis and GDPR

Barbara Cleaning operates in Ireland and your data is protected under the General Data Protection Regulation (GDPR). We process your personal data mainly based on your consent and our legitimate interest in providing and improving our services.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, in certain circumstances
• Withdraw your consent at any time
• Request that we stop contacting you for service or marketing purposes

To exercise any of these rights, please contact us at:

Email: contact@barbaracleaning.com
Phone / WhatsApp: +353 87 216 7865

Data Storage and Security

We store your information securely and only for as long as necessary to:

• Provide the requested services
• Comply with legal and tax obligations
• Resolve disputes or complaints related to the service

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.

Facebook Lead Ads

When you submit a form through Facebook or Instagram, your information is sent directly to Barbara Cleaning. Facebook also processes this data according to their own Data Policy.

By submitting the form, you agree that we may contact you using the details you provided to confirm your request and offer our services.

Cookies

Our website may use cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings at any time, but this may affect how some parts of the site work.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Barbara Cleaning
Email: contact@barbaracleaning.com
Phone / WhatsApp: +353 87 216 7865